General Terms and Conditions for Online Sale of Furniture

1. General Terms

These general terms and conditions (hereinafter referred to as the “Terms”) apply to the sale of products through Haddadin.fi / kallionantiikki.com (hereinafter referred to as the “Online Store”) operated by Kallion Antiikki Oy (hereinafter “the Company”) to customers (hereinafter “Customer”) worldwide.

2. Service Provider and Customer Service

Kallion Antiikki Oy

Laivalahdenkaari 15 C 42

00810, Helsinki

Finland

email: info@haddadin.fi

phone: Shadi: +358 50 348 2105, Faris: +358 50 555 2865, Elias: +358 44 974 5858

Business ID: 1640428-8;

3. Using the Online Store

The Company sells mid-century design furniture and lighting. Given that the items are not produced by the Company, all items are sold subject to availability.

Customers are responsible for providing accurate information including a valid email address and a valid delivery address. Customers are responsible for the accuracy of the information at all times and must notify the Company of any changes without delay.

4. Ordering Products

A product is ordered by selecting it from the Online Store’s selection. The products chosen by the Customer are added to the Customer’s quote request. After sending the quote request the Company will contact the Customer by email within 3 business days.

Once the Customer requests a quote, the Company sends a quote/invoice to the Customers provided email address. Upon approval of the quote/invoice, the order will be processed. The quote becomes an order only when the payment is received by the Company and confirmed.

The Company reserves the right not to provide a quote. Prior to the order payment the Company may decline an order at any time, for example, if the product is no longer available. The order is binding on the Company once the Company has been sent a confirmation by the Customer that the order is paid.

5. Prices

The prices of the products are valid until further notice or for a separately specified period. Products are charged based on the price in effect at the time of the order confirmation. Any other price quoted in connection with any products is not binding on the Company.

Prices are always indicated and shall be paid in euros (EUR). All item prices and item quotes are under the EU marginal scheme. All evaluation and clearance services provided are inclusive of value added tax (VAT) if applicable.  Product prices do not include delivery, handling, or other charges, which are each indicated separately in the quote and the invoice sent to the Customer. The Company is not responsible for currency fluctuations on given quotes.

6. Payment Methods

In the Company’s Online Store, you can pay easily and securely by wire transfer.

You will receive confirmation by email once the payment has been received.

7. Product Availability

The Company strives to provide up-to-date and accurate information about available products in the Online Store, but cannot guarantee the accuracy of the information, nor the availability of the products for sale for any period. The products are sold on a first come, first serve basis. However, upon request of the Customer, the Company may agree to reserve the product for the Customer for a period up to a week. The products for sale, are vintage pieces and the Company cannot guarantee a replacement upon request. The Company is not always able to provide a suitable replacement of any product with another similar product.

8. Product Delivery

The Company offers in-house packing and shipping using trusted partners. Shipping costs and times may vary. A shipping quotation will be provided separately upon request. The Customer shall bear all customs, tariffs and related administrative expenses unless otherwise agreed upon.

Items delivered withing the EU are automatically insured at no additional charge. Deliveries to locations outside EU are insured upon request. A quotation for insurance will be provided upon request.

The products are delivered to the location indicated by the Customer. Liability for damage or loss of the products transfers to the Customer upon delivery or upon pick up.

9. Delivery Delays

If the delivery of the products is delayed from the estimated time, the Company will strive to inform the Customer of the delay using the contact information provided by the Customer and give the Customer a new estimate of the product’s delivery time.

The Customer has the right to invoke their rights under the Consumer Protection Act due to delivery delays. However, the Company shall not be liable for any delays in delivery which are due to fault of the Customer or of the shipping or delivery company (e.g., the Customer provided incorrect contact information, the Customer did not notify of changes in contact information, or the Customer is not present at the agreed delivery time and cannot be reached). The Company shall not be liable for any delays in delivery which are due export permissions that might be needed, or other external factors outside of the Company’s control.

Should the delivery be returned to the Company because of the failure of the Customer to fulfill any receipt of delivery obligations, including failure to settle customs or tariffs, the Customer shall be liable for all costs.

10. Inspecting Products, Complaints, and Defect Liability

When the Customer has received the delivery, the Customer must promptly check that the delivered products are intact and otherwise free of defects. The Customer must also ensure that the delivery includes all the products ordered by the Customer.

The inspection of the delivery should preferably be done in the presence of the carrier’s representative. If the delivered product is damaged during transport, the Customer must request the carrier’s representative to make a damage report, i.e., a notation of the damage with signatures on the waybill. In addition, the Customer must contact the Company as indicated below.

If the Customer discovers that the delivery or product is otherwise defective, the Customer must notify the defect to the Company immediately (phone:+358 50 348 2105 or email: info@haddadin.fi).

If the product is damaged during transport, photos of both the packaging and the product must be taken. The photos and additional information must be sent to the Company as soon as possible to info@haddadin.fi. The damaged shipping package should be kept until the complaint has been processed.

If the delivery or product is confirmed to be defective, the Company primarily has the right to correct the defect within a reasonable time. The Company is responsible for the product defect only in accordance with consumer protection legislation.

The Company is not responsible for wear consistent with age and use, minor losses or minor fading.

11. Authenticity

Authenticity is an overriding value to the Company. The Company stands by the authenticity and origin of the items it sells. The Company send out condition reports and offer authenticity certificates upon request.

12. Right of Return

The Customer has the right to return a product purchased from the Online Store within 14 days of receipt without stating a reason by informing the Company. The Customer must make a return notification no later than 14 days after receiving the product. The return notification can be made by email: info@haddadin.fi. The return address is:

Haddadin Design

c/o Kallion Antiikki Oy,

Riihitie 8
00330 Helsinki, Finland.

Once the Customer has received the product, it must be kept substantially unchanged and undiminished until deciding to keep the product. If the returned product has been used against the Customer’s duty of care, the Company has the right to charge for the depreciation up to the full price of the product.

The Customer has no right to return a customized product, i.e., a product that is modified according to the Customer’s individual needs and wishes. The Customer also has no right to return the product if not in the condition it was received in.

The Customer must return the order with all its parts, accessories, and additional accessories without delay and no later than 14 days after sending the return notification.

The Customer is responsible for all the return costs when returning products including shipping, handling and all other fees.

The Company will refund to the Customer only the price of the returned product. The Company will not refund any other costs such as service fees, packaging fees, shipping fees or other fees.

The Company will refund the payments received without delay and no later than 30 days after receiving the item in its original condition.

In case of accepted return, the Customers will be refunded according to the price paid, even if the product price has changed later.

13. Force Majeure

The Company is not responsible for any defect in the product, delay in delivery, or other breach of contract caused by a force majeure event beyond the Company’s control. In such situations, the Company will still strive to serve the Customer in the best possible way.

14. Processing of Personal Data and Cookies

The Company processes personal data as permitted and required by applicable personal data legislation. More information about the processing of personal data can be found in the Company’s customer and other relevant relationship register description.

In addition, the Online Store uses cookies, as described in more detail in the Company’s Online Service Terms of Use.

15. Intellectual Property

All content including images, text and logos on our site are the exclusive property of Haddadin Design and Kallion Antiikki Oy. Use of such content in another context shall be considered an infringement of proprietary rights, and the company reserves the right to take legal action against anyone who shall misappropriate these rights.

16. Changes to the Terms

The Company reserves the right to change these Terms at its discretion by notifying them on its websites haddadin.fi and kallionantiikki.com. The changes to the Terms take effect once they have been announced. The Customer’s use of the Online Store after the change of the Terms is considered confirmation that the Customer accepts the changes to the Terms.

17. Applicable Law and Dispute Resolution

These Terms are governed by Finnish law, excluding its conflict of law rules.

If a dispute arises between the parties regarding this agreement or its application, the parties will primarily seek to resolve the dispute through negotiation. If the parties cannot reach an amicable settlement, the dispute will be resolved in the District Court of Helsinki, Finland. However, consumer customers can also take the dispute to the general district court of their domicile or the Consumer Disputes Board.